General terms & conditions

Return Policy

Items returned within 30 days, unused, with the original packaging/tags is subject for Refund or Exchange. Final Sale on all cycling shorts, or undergarments without tags or in packaging.


Any discrepancies in your order must be notified within 5 days of receipt of the order. 


SHIPPING: It is not the responsibility of The Cyclery to refund shipping on returned purchases unless deemed incorrect product or warranty defect. Return shipping is the responsibility of the consumer.

FINAL SALE on all bicycles and electronic equipment.


SALE ITEMS; returned within 30 days in original condition, and packaging are viable as Store Credit or EXCHANGE ONLY. A receipt MUST be present for a return to be accepted. It is not Staff's responsibility to recover the original receipts. 


FINAL SALE on all items (30% or greater,) no exchange, no returns.



The Cyclery website is a tool for store information only. The Cyclery bears no responsibility for any missing information or products on the site. The Cyclery bears no responsibility for accidental incomplete or inaccurate product information or shortage of inventory.
The Cyclery reserves the right to make additions, deletions, or modification to the contents of services or products at any time without prior notice.
We reserve the right to limit the purchase of bike products in our stores and online.

Privacy policy

The Cyclery retains information related to orders placed and contact information in case of recall or dispute of sale. We do not disclose this information without consent. You may receive an occasional email notification which you can opt out of with a reply to us at any time.
No credit card information is stored in our systems for consumer safety