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Shipping & returns

We use Canada Post for most shipments. Any larger items will ship via a national carrier. Items may be returned for exchange or refund within 30 days of purchase unused in original packaging. We do not refund the original cost of shipping or the return shipping. It is to the discretion of The Cyclery to determine if the item meets our return conditions. Any items that does not fulfill the return policy will be shipped back.
Bicycles, electronics (including smart trainers), and sale Items are FINAL SALE.
**Some exceptions may apply but must be approved by The Cyclery prior to return**